“ Our office is the Best then, cause we have all this features, receptionist on who direct phone calls, no machines live person 9-8 . I chose a good agency to work for. ”

“ "We want you to be in business for yourself, but not by yourself." I LOVE that sentiment! ”

“ I watch her over and over . I love the confidence on her I going to practice those famous lines with my Romanian accent not southern accent. Hope will works ”

“ the ladies were bragging to much for my taste ANSWER: Regarding the two ladies, Kathy and Heather, I wanted them to brag about what they do so agents could learn from them. This wasn’t a time for them to be shy and I asked them questions that forced them to talk about what they do well…so it was my fault not theirs. ”