MS02-2 Establish a Referral System

Kath Blake , May 25
“ I love cards especially in a colored envelopes..send them to your clients and customers! ”

KFT17 Answer the #%$! Phone!

Kath Blake , May 25
“ I really don't like voicemail. If your manager is sending leads its unlikely they will leave a voicemail for a lead....answer the phone on the first ring! ”

QT44 Back to the Basics with Bob Wolff

Kath Blake , May 25
“ Past customers love to hear from you, no matter how long it has been. ”

QT22 What's the Secret?

Kath Blake , May 25
“ Nice people like nice people. ”