KFT17 Answer the #%$! Phone!

Carlotta Ackley , Aug 29
“ This video is real life. It's funny, when I answer the phone, so often folks think I am a recording. Then they can't believe it. I sometimes spend the first minute, explaining that I am not a recording, but a live person. You can start a whole conversation like that. It's Amazing! ”

KFT11 Negotiating Low Offers

Carlotta Ackley , Aug 29
“ This video was very helpful. It's nice to know, that you are open to suggestions for future videos. Thanks! ”

KFT15 Overview of the Short Sale

Carlotta Ackley , Aug 25
“ Although not a large part of my business, this video encouraged me to learn more about the short sale process. ”

RL06-3 Agency and Loyalty, Prepare them to Buy, Showing

Carlotta Ackley , Aug 24
“ This video had some strong reinforcing ideas for me: asking for loyalty is fine, and being quiet during a showing is helpful. Also describing the buying process in advance is a good idea. I think, that I will create a brochure in this regard. One constructive comment: When asking how many homes a buyer might want to view, one of the agents came across as not wanting to do that part of the job. Almost seemed annoyed, at the prospect of showing homes. ”