KFT61 Managing Multiple Offers

Carlotta Ackley , Jun 01
“ This video was timely and portrays our market today. ”

KFT63 Become a Valuable Resource Using Customer Survey

Carlotta Ackley , May 30
“ This video was very helpful. I like the idea of the survey being both a physical one & online, as well. I was not able to access the Worksheet - Sample Client Questionaire. ”

KFT41 Are you a Messenger or a Negotiator?

Carlotta Ackley , May 27
“ Many good points in this video. I don't usually ask one party to look at the other party's position, but I am going to try it now. Thanks! ”

RL10-S4 REALcoach: Overcoming Objections, James Robinson, Part 2

Carlotta Ackley , May 26
“ It was helpful to recognize, how we as agents can get caught up in being defensive, instead of just acknowledging. Good Role Play! ”