“ This video helped me to realize, that perhaps I have been too generic in the services that I offer. Specializing will help me to focus more, on what it is that I truly do. Thanks for chart & ideas! Perhaps I will come up with some USP's to e-mail to you. ”

“ Back to Basics. Good Refresher! ”

“ The situations in this video are real life. Differentiating between qualifying & selling was helpful to me. Sometimes I find myself caught between the two. The resort market is challenging in that people are often on vacation & want property info, without giving contact info. I plan to incorporate your phone techniques. Thank You! ”

“ Enjoyed the humor in this video! I do a lot of Open Houses, and the one thing I have always wondered about, was when to hand out the prospectus or feature sheet. I've always handed it out in the beginning, because I was concerned about getting the prospects contact info, but it was always a bit awkward. You can't really discuss too much then, since they haven't viewed the house. I'll try it at the end now. Thanks for the advice! ”