“ The pride the Verani's show in their family and company makes me proud I joined this agency. ”

“ I think David came across a bit too tough in that it hurt his presentation to the team about pricing. He could have taken what she said at the meeting and guided the Team in helping her to find a solution when it occurred. ANSWER: Mary Ellen, thank you for the feedback...you are practicing what this video teaches! I do tend to be very direct in giving feedback to agents and could pull it back a bit. I don't want to scare them out of doing it again. ”

“ Great outline for the follow up and what questions to cover. ”

“ Makes you double check to see if the candidate is someone you want in your company or not. So necessary to find out why they are considering a change in companies. ”